Integrity – This is the heart of our character as a company and a team. It empowers us to exemplify the highest in ethical behavior and to have respect and concern for one another. It stands for the dedication, trust, and dependability that commit us to act responsibly, to hold each other accountable for our actions, and fulfill our obligations to our customers, our communities, our company, and our team. We always do the right thing, even when no one is watching.
Commitment – This is the spirit of determination and dedication within us as an HVAC company that leads to professionalism and mastery of our trade. It is the ingredient that instills dedication, pride, concern for others, and an unrelenting determination to achieve the highest standard of excellence in our industry. It is the value that proves us as a company other’s not only want to be a part of but are inspired by.
Excellence – The quality of being outstanding, superior. To deliver ever-improving value to our customers, contribute to company sustainability, and improve team success and capability, we constantly strive for excellence. We are motivated and train to increase our knowledge, we are driven to perfect our skill, and we are committed to being “air care specialists”. Air Conditioning Excellence, A-Ward Winning Service!
Diversity – We believe we have more in common with one another than differences but it’s through our differences that we become exceptionally, and extraordinarily, invaluable to one another. Dimensions, typically used to divide, differentiate, and weaken groups and people from one another, here hold us accountable to one another. Our diversity enriches, fortifies, and strengthens us. By embracing diversity, we become an unstoppable force, committed to the common good of all…our customers, our communities, our company, and our team. We are each, our brother’s keeper.
Respect – By simple definition: a feeling or understanding that someone or something is important and should be treated in an appropriate way. Every individual, current customer, potential customer, team member, or otherwise, that encounters Ward Mechanical is of the utmost importance. That interaction is vital and should be held in the highest regard. We will always conduct ourselves in a manner that is always professional, always courteous, and always respectful.
Gratitude – The quality of being thankful; readiness to show appreciation for, and to return, kindness. We practice gratitude because we are immensely thankful for every opportunity given to us by our customers, for the hard work and dedication of our team, for the chance to be an uplifting source of hope in our communities, and for the love and patience of our families. We are Ward Mechanical, and we are grateful to be present in this moment with you!